Refund and Cancellation
ZAYN shall make all endeavours to deliver defect-free products to the purchasers.
- ZAYN does not take title to any returned items purchased by the user unless the item is received by ZAYN.
- Any item purchased on our website does qualify for return but only if it’s unworn, unused, unwashed, unaltered, undamaged and retaining the original tags. In case of size issues, we provide alterations at no extra cost.
- The return/exchange shall be communicated to ZAYN within 24 hours of its receipt via email, call or WhatsApp.
- Any communication received after 24 hours of delivery shall not qualify for return/ refund unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
- Money for the returned product will be refunded within 24 hours of receiving the returned outfit by ZAYN.
ZAYN holds the sole discretion to determine whether a refund can be issued.
ZAYN – Inspired by the freshness of flowers in bloom, crafted with a love for classic elegance is Naaz by Noor. A labour of love, it’s more than just a label. It’s a treasure trove of dreams and creative expression of a style that’s timeless.
House no 7 Market road opposite E1 block DLF phase I Gurgaon 122002 Haryana
Tel: 9910494695, 9810094695
Open 7 Days A Week
10 AM – 7 PM
Email: [email protected]